Zerus Technology LLC ("we," "us," "our," or "the Company") is a custom computer programming and systems integration company providing custom software development, robotics and automation software design, machine vision systems, systems integration design, IT consulting, facilities management, and disaster recovery services. We are headquartered at 1603 CAPITOL AVE STE 415 CHEYENNE, 82001, United States.
This Privacy Policy describes how we collect, use, disclose, retain, and protect information in the course of providing our services. Because we build custom software, program robots, integrate systems, manage facilities, and design disaster recovery, we handle information that belongs to our clients, their users, their customers, and their operations. This policy addresses those data flows specifically — not just generic website data.
Where we handle personal data on behalf of a client — for example, when we build an application that processes user data, or when we manage a client's data processing facility — we do so as a processor on behalf of the client, under the terms of our engagement agreement. This policy is not a substitute for that agreement; where the two differ, the engagement agreement controls for client-controlled data.
If you have questions about this policy or about how we handle your information, you can contact us using the details in Section 14 below.
We collect information necessary to provide custom programming, robotics, integration, consulting, facilities management, and recovery services. The categories of information we collect include:
When a client engages us, we collect the client's name, business name, address, contact details, business structure, and the scope of services we are engaged to provide. We also collect project information — requirements, specifications, system documentation, architecture diagrams, and access credentials — as necessary to perform the engagement.
In the course of custom software development, robotics programming, and systems integration, we may access, review, modify, or create source code, configuration files, system documentation, and integration specifications for the client's systems. We handle this information under the terms of the engagement agreement and applicable confidentiality obligations.
Where we build custom applications that process end user data on behalf of a client, we may handle user names, contact details, account information, and usage data as necessary to develop, test, and support the application. We handle this information as a processor on behalf of the client, who is the controller of that data.
Where we manage or operate client computer systems or data processing facilities, we may handle operational data, system logs, performance metrics, and incident records as necessary to perform the management and support functions the client has engaged us to perform.
Where we design or implement disaster recovery services, we may handle backup configurations, recovery procedures, system inventories, and contact information for recovery personnel. We handle this information under strict confidentiality to preserve the integrity of the recovery plan.
When you contact us through our website, by email, or by phone, we collect the name, company, email address, phone number, service of interest, role, and the content of your message. We also collect basic technical information such as IP address and browser type when you visit our website.
To process client invoices and manage billing, we collect bank account details, payment instructions, and transaction records. We do not store full card numbers on our systems. Payment processing is handled through banking and payment partners under their own security and privacy controls.
We use the information we collect to provide custom programming, robotics, integration, consulting, facilities, and recovery services to our clients and to operate our business. Specifically, we use information to:
We do not sell personal information to third parties. We do not use client-controlled data for our own commercial purposes unrelated to the engagement.
To the extent we process personal data of individuals located in the European Economic Area, the United Kingdom, or other jurisdictions with similar data protection laws, we rely on the following legal bases:
We share information with third parties only as necessary to provide services, fulfill contracts, comply with the law, and operate our business. The categories of recipients include:
We may use cloud infrastructure, development platforms, and hosting providers to build, test, or deploy custom software and integrated systems. We share information with these providers under appropriate data processing agreements.
We use development tools, robotics software, vision libraries, and integration platforms to perform our services. We share information with these vendors only as necessary to use their tools, under their own privacy and security controls.
We share payment and transaction information with banks and payment processors to process client invoices and manage billing.
We disclose information as required by data protection authorities, tax authorities, security regulators, and other regulators with jurisdiction over our services or our clients' systems.
We share information with professional liability insurers and auditors who verify our records, under appropriate confidentiality controls.
In the event of a dispute over scope, performance, or payment, we may share information with legal advisors, arbitrators, or courts as necessary to resolve the matter.
If we reorganize, merge, or sell all or part of our business, we may transfer information to the successor entity, subject to the protections of this policy and any applicable engagement agreement.
We retain information for as long as necessary to provide services, comply with legal obligations, and resolve disputes. The retention periods that apply include:
When information is no longer needed, we delete it or render it de-identified, subject to any legal hold or retention requirement that applies.
We protect information using administrative, technical, and physical safeguards appropriate to the sensitivity of the data and the nature of our services. These safeguards include:
No system is perfectly secure. If a breach occurs that affects information we handle, we will notify affected clients and regulators as required by applicable law and our contractual obligations.
Depending on your jurisdiction, you may have rights regarding your personal information. These rights may include:
To exercise any of these rights, contact us at support@zerodar.shop. We will respond within the timeframe required by applicable law — typically within 30 days.
If you are an end user of a custom application we built for a client, your rights regarding your data are governed by the client's privacy policy and applicable law. We will direct your request to the client where appropriate.
Our website uses minimal cookies and tracking technologies. We do not use advertising cookies or third-party tracking pixels. The technologies we may use include:
You can control cookies through your browser settings. Disabling essential cookies may affect website functionality.
Because we may serve clients with operations across state and national borders, information may be transferred between jurisdictions. When we transfer information internationally, we do so under appropriate safeguards, which may include standard contractual clauses, binding corporate rules, or other transfer mechanisms recognized by applicable law.
If you are located in a jurisdiction with data protection laws, your information may be transferred to a jurisdiction with different privacy laws. We take steps to ensure that your information receives equivalent protection wherever it is processed.
Our website may contain links to third-party websites — such as technology vendors, industry associations, or documentation resources. We are not responsible for the privacy practices of those websites. We encourage you to review the privacy policies of any third-party site you visit.
Our website and our services are not directed at children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with information, please contact us and we will delete it.
We may update this Privacy Policy from time to time to reflect changes in our services, the regulatory landscape, or applicable law. When we make material changes, we will update the "Effective Date" at the top of this policy and, where appropriate, provide notice to affected clients. We encourage you to review this policy periodically.
If you have questions about this Privacy Policy, about how we handle your information, or to exercise any of your rights, please contact us:
We will make every reasonable effort to respond to your inquiry promptly and in accordance with applicable law.